Coronavirus (COVID-19)
Purchases options
1) Our Yards are Open
Our Yards at Woodbridge & Ipswich are now open for “on the day purchases” and viewing. Please note that this is a limited service and at present we are unable to offer some of the tailored services which we have provided in the past. You are welcome to select & load your required material into your vehicle. A member of staff will view the products chosen and complete a collection ticket to be presented to the office to complete your invoice. (Please note that we are only accepting card payments at this time).
We would encourage all customers to place orders online for delivery as noted below as this will ensure the swiftest reply from us, we will be unable to schedule a delivery date on orders placed in person at our yards or over the phone – we will confirm a delivery date by phone/email when this has been scheduled.
We will continue to follow the Government’s guidance on site, and we may operate a limited number of customers into the yard at any one time.
2) Web orders for delivery
We continue to offer a delivery service on WEB ORDERS, please submit your order online and we will contact you to arrange payment and delivery.
We are extremely busy, and it may take up to 3 working days to process your order and make contact, we will endeavour to process as swiftly as we can.
PLEASE NOTE THAT WE ARE CURRENTLY RUNNING AN APPROX LEAD TIME OF 8 DAYS FROM DATE OF ORDER SUBMISSION FOR DELIVERY.
- All deliveries are Non-Contact, kerb side delivery only.
3) Pre-paid collections from our yards
We are now offering a “Click and collect” style service, please submit your order WEB ORDER and select collection, we will then contact you to arrange payment and advise a collection date and time.
Please note that your order will be pre-picked and will be located in a collection bay, this bay will be advised on arrival.
We are extremely busy, and it may take up to 2 working days to process your order and make contact, we will endeavour to process as swiftly as we can.
We do appreciate your custom and we understand that this may be frustrating, but please be assured that we are doing our very best to supply as quickly as we can over these uncertain times.
